Last Updated: May 2026
At Bold Vision Retails (“we”, “our”, or “us”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://boldvisionretails.com and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Who We Are
Our website address is: https://boldvisionretails.com
Bold Vision Retails is an eCommerce retail store based in Patna, Bihar, India, offering a wide range of products including gems, jewellery, handbags, women’s wear, shoes, kids’ items, and home & kitchen essentials.
2. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our site.
- a) Information You Provide:
- Name, email address, phone number, and shipping/billing address when placing an order.
- Account registration details including username and password.
- Payment information (processed securely via third-party gateways; we do not store card details).
- Messages and queries submitted through our Contact form.
- b) Information Collected Automatically:
- IP address, browser type, and device information.
- Pages visited, time spent on site, and referring URLs (via cookies and analytics tools).
- Order history and browsing behaviour on our platform.
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders, including delivery and payment confirmation.
- Send order confirmations, shipping updates, and customer service communications.
- Respond to your enquiries, returns, or refund requests.
- Improve our website, product offerings, and customer experience.
- Send you promotional emails or newsletters — only with your consent, and you may opt out at any time.
- Detect and prevent fraud and ensure the security of our platform.
4. Cookies
Cookies are small text files stored on your device that help us provide a better experience. We use cookies to:
- Remember your login session and shopping cart.
- Understand how visitors use our site (via analytics tools like Google Analytics).
- Personalise content and recommendations.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features. If you leave a comment on our site, you may opt in to saving your details in cookies for convenience, which will last for one year.
5. Comments & User-Generated Content
When you leave a comment or review on our site, we collect the data shown in the comments form along with your IP address and browser user agent to assist in spam detection. An anonymised hash of your email may be shared with the Gravatar service to display your profile picture. The Gravatar privacy policy is available at https://automattic.com/privacy/.
6. Media & Uploaded Images
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such location data from images.
7. Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos or images) from other websites. Such embedded content behaves as if you have visited the external site directly. These third-party sites may collect data, use cookies, and track your interaction with the content.
8. Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- Courier and logistics partners to fulfil your orders.
- Payment gateway providers for secure transaction processing.
- IT and website service providers operating on our behalf under strict confidentiality agreements.
- Law enforcement or regulatory authorities when required by law.
If you request a password reset, your IP address will be included in the reset email.
9. How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for a minimum of 5 years for tax and legal compliance. If you leave a comment, the comment and its metadata are retained indefinitely to allow us to recognise and approve follow-up comments.
10. Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us at Support@boldvisionretails.com.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL/TLS encryption for all data transmissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: Support@boldvisionretails.com
- Phone: (+91) 76438 54675
Address: Bold Vision Retails, Station Road, Birla Colony, Phulwari Sharif, Patna, Bihar – 801505, India